Privacy Policy

1. Introduction

At Vayo, we are committed to protecting your privacy and personal data. This Privacy Policy explains how London App Studio Ltd (operating under the brand name "Vayo") collects, uses, shares, and protects your information when you use our website, mobile applications, and services.

By using Vayo services, you agree to the collection and use of information in accordance with this policy.

2. Company Information

Legal Entity: London App Studio Ltd

Brand Name: Vayo

Registered Address: 203, 5300 Lakeside, Cheadle, England, SK8 3GP

London App Studio Ltd is the data controller responsible for your personal data.

3. Information We Collect

We collect various types of information to provide and improve our services, including:

3.1 Personal Information

• Name and contact details (email address, phone number)
• Account credentials
• Payment information
• Device information and identifiers

3.2 Usage Information

• Service usage data
• Log information and analytics data
• Location information (when permitted)

4. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our services
• Processing transactions and managing your account
• Improving our services and customer experience
• Communicating with you about our services
• Security, fraud prevention, and legal compliance

5. Data Sharing and Disclosure

We may share your information with:

• Service providers and partners who help us deliver our services
• Telecommunications networks to provide connectivity services
• Legal authorities when required by law
• In connection with a business transaction, such as a merger or acquisition

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise these rights, please contact us using the information provided at the end of this policy.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. You can control cookies through your browser settings, but disabling cookies may limit your use of certain features on our website.

8.1 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
• Analytics Cookies: We use Google Analytics cookies to understand how visitors interact with our website. These cookies help us improve our website's performance and user experience.
• Preference Cookies: These cookies remember your settings and preferences to provide you with a more personalized experience.

8.2 Cookie Consent

When you first visit our website, you will be presented with a cookie consent banner that allows you to:

• Accept all cookies (including analytics and marketing cookies)
• Accept only essential cookies

Your cookie preferences are stored in your browser's localStorage and will be remembered for future visits. You can change your cookie preferences at any time by clearing your browser's localStorage and refreshing the page.

8.3 Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:

• Google Analytics: We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect information about your visit, including the pages you view, the time you spend on each page, and the links you click.
• Paddle: We use Paddle for payment processing. Paddle may place cookies to ensure the proper functioning of the payment system.

8.4 Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit our website, and some services and functionalities may not work.

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside of your country of residence, including where our servers are located. We ensure that appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

London App Studio Ltd
203, 5300 Lakeside
Cheadle, England, SK8 3GP
Email: support@usevayo.com